Archive for June, 2008

Pushing Away A Loyal Customer

Saturday, June 28th, 2008 Posted in Communication | No Comments »

Have I told you that I am moving cross country from Alexandria, VA to Scottsdale, AZ? Yep....loaded up the U-Haul truck and auto transport and we're driving cross country. Currently ... Read more..

To Be…Or Not To Be A Team

Tuesday, June 24th, 2008 Posted in Atmosphere, Participation | No Comments »

My daughter, Marina, just graduated from the number one public school in the country, Thomas Jefferson High School for Science and Technology (at least that's what US News and World ... Read more..

Must Mind Manners in Open Office Environments

Saturday, June 21st, 2008 Posted in Atmosphere | No Comments »

More and more organizations have moved toward open office spaces designed to foster communication and teamwork.  Rather than hide behind closed doors, each person has a cubicle or "pod" to ... Read more..

Learn How to Effectively Manage Your E-mail at Work

Monday, June 16th, 2008 Posted in Communication | No Comments »

The typical corporate e-mail user receives more than 30 messages a day and spends an hour or two dealing with these messages.  Learn to manage your inbox efficiently so you ... Read more..

A Golf Lesson on Teamwork!

Thursday, June 12th, 2008 Posted in Atmosphere | No Comments »

Once a year, the "girls" at Baltimore Gas & Electric and I go golfing. I have worked with Jeannette, Darlene and Doreen on-and-off over the past eight years, and ... Read more..

Cover the Bases, Establish Ground Rules

Monday, June 9th, 2008 Posted in Uncategorized | No Comments »

Ever wonder where the term "ground rule" comes from? Frank Bell, a facilitative trainer says the term comes from baseball.  Each baseball park might have different conditions not anticipated in the "book ... Read more..

Be Careful When Choosing Team Members

Monday, June 2nd, 2008 Posted in Roles | No Comments »

I was chatting with Ron, an academic department head, about how well his team worked together, especially since they came from diverse backgrounds and disciplines. We agreed the team ... Read more..